Q: I can not receive identification SMS.
A: Please try again later. Please make sure your mobile phone is good to receive signals. Check the blacklist function of your mobile phone. Check your trash message. Restart your mobile phone and try another time.
If you still can not receive identification SMS, please submit worksheet and notice us your mobile phone system (iOS, Android), your country and region. We will contact SMS service provider as soon as possible.
Q: I received some strange SMS?
A: SMS will only be used as to send announcement and notification. Chaince will not ask your account information at all circumstance.