Q: Unsuccessful identification after submission?
A: please check the following details:
- Make sure the information on ID card can be clearly seen.
- Make sure to write “Chaince” characters and the date on the paper in the photo hold in hand.
Q: How to do identification if under 18 years old?
A: Chaince does not provide any services for people under 18.
Q: Will identification be successful if my ID card is expired ?
A: No. Please make sure your ID card is effective for at least 3 months when submit your request of identification.